Posted by jozi from Pretty Prairie, KS on September 8, 2023
Horrible products! Horrible customer service .Specially Store manager MELISSA JANNES !!!!Horrible store management.Always run away never call back!!!They send me 4 time faulty and used sofa and still didn't recieve new one in 1.5 year. Be far away from this store .If u are lucky you get same product that u see in the store..Same like winning lottery.You feel they stealing your money and time . After every faulty product you need call customer service and wait 20 min and then they transfer u another people and then 20 min and then supervisor 30 min. Min you loose 1 hour . And then they ask you pictures. Your delivery team have the photos etc. Just they want u get tired and accept their faulty products.And rude and ugly conversation with customer service all the time.
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Reviewer: jozi
Location: Pretty Prairie, KS
Joined: Sep 8, 2023
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